The Customer Service Representatives are responsible for delivering an outstanding customer service experience to all guests who visit the Naples Airport.  Works directly with private and corporate aircraft pilots and customers. Arrange, prioritize, and coordinate aircraft servicing to include fueling, towing, catering, ground transportation and lodging.  Must have an upbeat, friendly demeanor and excellent communication skills. Should be able to hear and speak effectively while answering multi-line telephone system and two-way radio.  Ability to multi-task and work in a fast paced work environment. Full-time position, offering an excellent benefits package. Must be flexible with schedule, includes nights and weekends.  Applications accepted until position is filled.

Starting pay is $12.69 per hour.

Application and job description available at the Naples Airport Authority or in the Administration Office. Applications can be emailed:, faxed: (239) 643-4084 or mailed: 160 Aviation Drive North, Naples FL  34104. EOE/V/H/Male/Female/Drug-Free Workplace and provides for veterans’ preference for eligible positions. Must be able to obtain a Florida driver’s license within the first thirty days of employment.

Please note that our Employment Application is a typeable form but not all browsers support this function –  you may need to download the form to your computer in order to fill it out.

If you click to download the application, either print the application and fill it out manually or fill out the application form on-line and print it. You can save the application to your computer by doing a “save as” if you plan to return to it at a later time.

If you are interested in employment with the City of Naples Airport Authority you may print out the “Notice to Applicants” and application by clicking on the links below.

You must sign page 5 of the application in order for it to be processed.